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FAQs: Ordering Baby Shower Favors Online

 

How do I order favors?

When you find a favor that you like you will need to select personalization options. Choose your text, graphic, colors and patterns (if applicable). Each favor has an image on the product description page detailing where each line of text or defining colors/patterns. This will help guide you in personalizing your favors. Once you've selected your options, enter the quantity in the box and add to cart. From there you can continue shopping for more items or checkout. Proofread any text and personalization options.

 

Do I have to assemble my favors?

In order to keep prices low & to avoid delays in processing time we ship the favors separate from the personalized labels. You will have to affix the labels to the favors. This is the only assembly required.

 

If I place an order for personalized favors today, when will I receive them?

Processing times for personalized favors can take up to 5 business days depending on the volume of orders. However, our favors will usually ship in less time. Once your item is shipped the delivery date will depend on your location.

 

Can I place an order by phone?

Yes. You can call one of our representatives at 888-732-0306. Our friendly customer service staff is available Monday through Friday, from 9am-9pm EST.

 

What payments are accepted?

We accept Mastercard, Visa, Discover, American Express and PayPal.

 

What shipping service do you use?

Favor orders ship via UPS.

 

Can I check the status of my order?

Absolutely! When you sign into your account you will be brought the the "My Account" page. From there you can send us messages about your order or check on the status of our order.

 

Can I return my baby shower favors?

If we made an error personalizing your baby shower favors you may return the order and we'll correct the error. Please contact us for shipping instructions. Any returns due to a change of heart may be made as long as the products are unused, unopened and they are not personalized. Please contact our customer service staff at 888-732-0306 for instructions on returning your items. Unfortunately, we cannot accept returns on any food related items.



 

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